Customer Testimonials
Elisa was super nice and the place offer the best prices for the cars they sell.
I recently purchased a car from the dealership, and I had the pleasure of working with Elisa. From the moment I walked in, Elisa was incredibly friendly, professional, and knowledgeable. She took the time to listen to my needs, answered all my questions with patience, and helped me find the perfect vehicle that fit both my budget and preferences.
Estoy muy agradecida con el servicio y la atención recibida por parte de Elisa, es una chica muy agradable y profesional, mi esposo y yo quedamos encantados con ella y con todo el equipo, hicieron nuestra compra más fácil, súper recomendados.
STAY AWAY FROM THIS PLACE. I bought a cargo van almost 5 months ago. And as you can see from other reviews, they do bait and switch. (Go check their review on Carfax).It happened 3 times to me before I decided to buy one that they had there. They told me a price, I checked online and it was the same price they told me. But when I signed the papers (they asked to sign while I was on the phone with the insurance company, so I didnt noticed it) the price went up $3,000. and on top of that they added $5... Read More DealerRater - Jul 14, 2025
Good customer service had a great experience with Elisa and Eli. Happy to have come here and received what I wanted. Thank you.
Very clean and helpful. I test drove the vehicle. Everything was explained to me in simple terms
“I had a great experience thanks to Kostas. You can tell he knows what he’s doing and genuinely cares about his customers. I felt really well taken care of and left completely satisfied with my purchase. Thanks so much, Kostas!”
“Excellent service from Kostas. From the very beginning, he was clear, honest, and patient with all my questions. He helped me find exactly what I needed and made the whole process quick and smooth. Highly recommended.”
Kostas was an excellent seller, He helped me throughout the process and was very kind.
It’s good has a lot of great people and everyone love the big brown dog named Fendy.
Elisa was very attentive, everything was very clear about financing, recommend Car Revolution. Very Nice
Grateful to Manny and his excellent service, I was delighted with my purchase and all the comforts they gave me, they are a very great team the truth.
Thank you to everyone there for the great service they gave me, Luis was an excellent financier with me and helped me in all the papers, as did the girls who assisted me Elisa and Lisandra.
Agradecida con Chris por su ayuda en todo el proceso, igual la chica que nos asistió de último muy amable y diligente, Luis el manager también no ayudó bastante, estoy muy feliz por las atenciones.
We can’t be more satisfied with this dealership. They have the best prices in NJ. Definitely the customer service is another level as well. Elisa place and his partner Eli Jimenez are the best. They go above and beyond to help you to get the best deal that fits your pocket. Highly recommended!
Thanks for the Big help from Kostas and Louis for getting us in this vehicle it was a great help.
Elisa was very friendly and knowledgeable staff was also amazing would absolutely recommend hundred percent!!!
Kostas was very helpful with our selection of a Mercedes' Van for our business, will be comming back for more vans.
I had a great experience working with Elisa and Samir to finance a new vehicle.
Good dealer they all help me to get my car and good monthly pay ….. good
The dealership is very nice, and it had great customer service. I was very satisfied with everything.
Creat Job from Kostas very helpful made my purchase very easy and comfortable through the whole process
Gracias a Kostas por su excelente servicio, me ayudó en todo y pude encontrar exactamente lo que buscaba, la espereciencia fue excepcional.
Grateful to Kostas for all the service provided How happy and comfortable I felt there They are a great team
Elissa was great and very professional/ organized… I will recommend her to anyone that need a vehicle
Elisa was great!!! She is pretty organize and professional. Will recommend her to anyone that need a vehicle .
Very good service, and sales rep (Elisa) was helpful and explained everything to detail and easy to understand
Very fast and nice, Kostas was extremely helpful. The service was generally great and the car was as described.
The process went very smoothly and the service was very good. I’m happy with the car
Kostas was Great! Very helpful and easy to communicate with. The team at EMG is knowledgeable and very friendly. Than you!
Very unprofessional and pretty bad dealership. They get you in the door and lie about pricing and make you wait for hours on end so they can confuse you and talk your head off as you are signing papers. They DO NOT check or even service their vehicles and when you call to ask about issues or repairs they beat around the bush and try not to repair at all. I’ve gotten a car from them and on the same day it gave me issues, after that my car has been back there for over a WEEK!! ATP I’... Read More DealerRater - May 12, 2025
The service was great very nice people. Everything went well and i am very happy with my experience.
Kostas was great very friendly, super helpful and d knowledgeable. I will definitely recommend to anyone
It was a bad visit. There was a manager who spoke in a loud and angry voice because I did not agree to the price he offered. The price of the car was $23,500. After negotiations, the price became approximately $28,400, an increase of approximately $4,900. There is also a car in the application that is not available and has been sold. Its price is appropriate for it to attract you to visit them. I will not repeat this visit again.
Yes great and fast service. Had a large variety of cars and trucks to choose from. Thanks 🙏
David help me to purchase my 2017 Camaro SS highly recommended to get a car for him
Thanks Kostas for excellent service I haved a great experience He is a good Sales Rep and help out
Kostas was a great sales rep and help out Good customer service and I haved a great experience
Elisa Polanco has a great customer service skill and worked hard to meet customers need. I enjoy the whole vehicle purchasing process with her. I will definitely love to come back in the future to buy the next vehicle for my company. God bless and lift you higher Elisa!
Agradecido con el servicio y atención recibida por parte de su equipo especialmente la vendedora que fue una chica excepcional, agradezco a Elisa Polanco por su buen servicio, son una gran familia ustedes
The service was excellent from start to finish. Everyone was helpful, professional, and very attentive. Highly recommended!
me and my cousin Tomas Franco we have a greated by Moe it was pleasure to deal with he explain evry options and after negocietion we have a great experience no complain .
thank to Moe we get the truck me and my partner Pedro Cenitos this we keep rolling .thank car revolution Moe,managers.
so I went to cover Revolution. I meant Samir. He was helpful and very knowledgeable. He helped me find the perfect car in my dreams thank you to him and car revolution definitely recommended.
I recently had an outstanding experience at Car Revolution, and I cannot recommend them enough! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. What really stood out to me was how non-pushy they were throughout the entire buying process. They genuinely listened to my needs and helped me find the perfect car without any pressure.
The deal I received was fair and transparent, something that can often be hard to come by in the car-buying world. I truly felt valued as a customer rather than just another sale. The staff went above and ... Read More DealerRater - Apr 16, 2025
I am very disturbed with the unprofessional that has been displayed with this dealer! I purchase a vehicle on Saturday only to find out by Tuesday the vehicle was not properly serviced before my purchase even after I inquired about the service. Then the service staff tried to insult my intelligence by saying the vehicle was serviced. The vehicle had literally had a of oil in it and sensors that lit up staying there were no fluids in the vehicle such as coolant and wiper fluid. I had to pay out of pocket to have oil put in the vehicle ... Read More DealerRater - Apr 16, 2025
Working with Manny Perez was amazing and easy. They made the process easy and pleasant.
I came to this dealership and was hoping they can get me approved and they did!!! They gave me the minimal downpayment as possible and helped me with the approval!!!
Bait and switch!! Hidden fees and additional equipment I did not want. Called before I went and spoke at length asking about out the door price, went up 10k when I got there. Then offered 3 different “deals” some of them intended to confuse, like ok we can take out the tax and you can pay that so now it’s down to ______. Except I’d still need to pay that tax…. AVOID THIS DEALERSHIP!
I hade a wonderful experience at car revolution Many helped and he was very helpful thanks to all you guys definitely will recommend
I bought my 2023 Lexus Gx460 here and Manny helped me from a-z!!! This dealership has great selection!
Bought a Nissan a few days ago, every went well until we got home and found out that we were overcharged by $500 for the ETCH fee which was agreed to be taken out as part of the deal. I contacted Louise the sales manger the next morning and he avoided it. It was late that night when we bought it, we got tired of waiting for document processing, we didn't check the docs before signing and never got any explanations on the fees breakdown apart from the selling price. I feel that they do it on purpose so we ... Read More DealerRater - Mar 14, 2025
STAY AWAY!!! Don’t expect to pay the same price as listed at carfax or anywhere else. On top of that several thousand dollars add ons which they will not discuss with you.
Purchased my dream vehicle, took a while to find a right car, low miles, my manual Scat Pack challenger. Thanks Benny and Alex for making it happen
Purchased beautiful Lexus from this place, worked with Samir and Alex, both been great, highly recommend
Make this very short
I went to buy my car from Jessie Roman at Car Revolution 885 US-1, Avenel, NJ 07001 and they made it seem like I was getting the best deal. However, what I didn't realize was that they secretly added several unnecessary charges without informing me. For example:
Key replacement warranty: $1,000 for a warranty lasting just one month, even though a new key and programming typically cost around $200.
Car etching: $500 for something that's already included by the manufacturer.
Fake theft recovery system: An additional $700.
"Flex protection": Another $700, which was essentially just a bad car wash ... Read More DealerRater - Jan 5, 2025
Bought a nice passenger van there - Thanks Mo and Alex, recommended. Good price, good financing - I’m happy
Gracias a car revolution y al vendedor Poul que me ayudó en mi compra de mi auto estoy muy satisfecho con el servicio que me dieron
Thank you for the customer service very happy with my Lexus rx I will keep you guys in mind for my next purchase
Had a great experience buying my mercedes benz cla they was able to get me in the car i wanted at a really good payment thanks Benny for taken the time to help me out
Beautiful experience, bought 2 vehicles here. Thanks Samir, always taking care of me. Highly recommended, ask for Sammy he will work with you
Had a great buying experience with Junior and Alex. Love my new 22 Challenger. Thank you Car Revolution!!!!
Clean and welcoming environment, courteous and kind reception desk. The sales rep (kostas) was easy to work with, not pushy but willing to accommodate your needs. Eli in finance was very enthusiastic to foster a great business relationship
I drove 2 hours to look at a vehicle that I was told was on the lot. When I got there the vehicle " went to auction " . Yes a bait and switch. Don't inquire about a vehicle from this dealer. Untruthful and shady...
I made an appointment to drive 2.5 hrs to look a vehicle they told me was on the lot. I get there and mysteriously it was sent back to the auction and they had no clue. Their attitude was like "oh wow i cannot believe this" No I'm sorry you drove all this way. You cannot get a "real" person on the phone everyone that answers are in a "call center" and no clue about inventory. DO BUY A CAR HERE.
This was our first visit to this dealer. Our salesman, Kostas, was very helpful and courteous. He made the experience as smooth as it could be.
Horrible, price will not be the same as advertised. Will add a whole bunch of unnecessary stuff on the contract that are optional. I brought a 2022 Subaru outback and they financed through Ally, another rip off. When trying to contact the dealership finance you will go through hoops. Need to get a case against them. Had to go through Ally to get optional charges off of contract and still do not know where my down payment went. Buyers beware!!
Just straight up deceives consumers with their listings at decent prices and then charging well over 3.5K dollars in extra xx, like theft protection, "certification", etching, "destination fees" despite being a used car dealer. This does not include the other fees that you might typically find at any used car dealer such as registration, taxes, etc. End of the day, a 20k vehicle becomes closer to 27k. Just downright pathetic, scummy business practices. Don't waste your time.
Sticker Price: $23,900
"Your bottom line will be $33,000"
(Estimated book value 23,800)
I have never ever heard of a dealer charging $10k in garbage fees over the estimated book value of the car. They were rude and unprofessional the entire time.
Walked out laughing. What a joke. Not even worth negotiating if you won't come to the table with a reasonable number
Also: Made an appointment, they had no clue who I was when I got there. The cars I was interested in weren't ready to be looked at or even moved out of the back of the ... Read More DealerRater - Jun 12, 2024
Horrible does not explain the optional charges that they apply that are not needed. Do get any gap contract, windshield protection etch service or the service that they try to suck you in with. You can get it way cheaper someplace else than this place. Buyers beware!! And share.
I didn't like the service, I went because they told me that the vehicle was available that I should go see it and when I went it wasn't there and they wanted to sell me another one, bad service.
Absolutely horrible. They have got to be one of the worst thieves in New Jersey, which is saying quite a lot about a used car salesman. Bait and switch, not listing the $7000 per vehicle fees they want to charge you, high-pressure sales, just downright deceitful .
Very unprofessional, bait switch is on the table with these guys always. Do not walk RUN form this delearship.
Lack of communication. I’ve called and emailed this dealership multiple times, and keep getting the same response: “our sales department is busy right now, they’ll call you back”. But they never do. It’s bizarre.
As a first-time auto buyer, I received a 'great' deal by a professional team. An auto Salesman Johnemy O, as well as the owner, exuberated hard work and patience...something we drivers all need on the road anyway. By Kippoo
The reviews tell the story. The advertised prices are meaningless. They tack on a bunch of nonsense fees. They completely wasited my time. Just awful! Stay clear!
Run away from this place!!!!! I went to buy a truck here first off I was priced$3000 over what it listed on car gurus. Either way I loved the vehicle so I continued anyway. During the deal my wife got Ill outside waiting for me and I had to leave. They pressured me into signing all kinds of papers but never a contract. Either way I wanted the truck left them a $1000 deposit and told them I would be back. Long story short my wife was really sick and had to be hospitalized. I emailed them 3 days later after diagnosis ... Read More DealerRater - Aug 21, 2023
Don't buy a used car from this place. They lure you in with low internet prices and then tack on over $2,000 in fabricated fees. I cannot emphasize enough that this dealership should not be trusted.
Our experience with Car Revolution was excellent. Thanks to our salesman Sammy as well as the owner who helped us with our purchase. We rec ommend this dealership.
Makesure you ask for angelo and ELI JIMENEZ. This guy's are truly the best.
Make sure you ask for Angelo and Eli Jimenez these guys are truly the best. No pushy tactics, no switch and bait. These guys are truly the best at what they do they are very professional make sure you actual Eli he will get you right away he has a great relationship with the banks.
First thing is the prices for the vehicle online wasnt the real price. It was $7000 higher when you arrive. Called ahead to make sure they would use my bank to finance the vehicle I was interested in. Said "sure come on down, we can do that" then was told use their bank only to buy the car. That wasn't negotiable.
I just purchased a 2016 VW GTI from this place. The car is a great car, this review is more about my experience at the dealership.
First and foremost, avoid the salesman Juan. He constantly forgets everything and when I took delivery of the car, he did not walk me out or even thank me for the purchase.
Now let me list all of the issues I had:
1. Fees - They charge you almost $1000 for an etching fee. This is bogus because new cars already come with etching and they try and charge you again and say that they can't ... Read More DealerRater - Jun 10, 2023
DO NOT BUY FROM THEM, SCAMERS. After making an appointment with someone who confirmed the car was there and aveliable I drove 2 hours to get to them and they didn't even have the car said they have ready for me test drive. I even got texts from how on the way saying it was ready. All they said was that some ads are placed just to get you to come in..Clearly false advertising.
They responded fairly quickly. They are also like 800 miles away so it's not like I was just going to go fly out there for a vehicle I really didn't know much about in person. I didn't purchase as it already had a pending offer. As they say though if something seems to good to be true it usually is... Gave a 4 star because I'm not going to give a negative without something negative.
Wish I could give 0. Waited over 3 hours for delivery. Should have taken business elsewhere.
No follow up and they lost my credit application somehow. Would definately not recommend them.
Part of the issue is the failure of the cars.com system to pull accurate pricing from the dealer website, but there's also the strange three line pricing shown on several New Jersey dealer sites. In this case, cars.com presented a price of $33,981, but the selling price was $2,995 higher at $36,976. The $2,995 is the down payment.
Samir helped me to find my Ford transit he was real patient and was very knowledge able thanks Samir will be back
I purchased a 2016 Transit Connect from EMG or Car Revolution or whatever name they are using this month. Within 1,000 miles and less than a month, the alternator pulley blew off and damaged other things on the side of the engine. I foresaw issues of this nature happening on a used vehicle from a dealership such as this, so I purchased the extended warranty offered by EMG, Ally. The only problem is, it has been two weeks since my vehicle has been at the shop. Ally is saying they never received the inspection sheet from EMG so they will not approve ... Read More DealerRater - Jun 2, 2022
They called confirmed, car was still available. i go there within 15 minutes. Sales rep says the car has already been sold days before. They kept me holding there another half an hour to find something else in their inventory. It was just waste of my time.
They called me right away to let me know that someone was going to contact me about the car and I never heard back from them
I got a prompt response to my initial contact through cars.com. They called me back several times through the process and were very courteous and respectful. But they tried to tack on over $4500 of fees to the price of the car as listed on cars.com, so we couldn't come to a deal. Too bad, I really wanted the car!
Samir helped out he was great with two cars the f 250 and the f 450
Samir helped me thanks will recommend again he made it easy and fast thanks again
Very professional and courteous to their customers. The facility is clean and pleasant. Thank you
Very happy and satisfied with my purchase. I got the vehicle that I wanted, Acura MDX. Franco Uribe and everyone there worked very hard to get me a good deal. Highly recommend it!!!
They were very helpful throughout the whole process. I’m glad we came here to get our car.
i walked out of here a proud owner of a BMW and i couldn’t be any happier. great customer service and they were willing to help us. thanks to my boy franco. 100% recommend this dealership to anyone looking to purchase a car even for the first time.
Franco was amazing! Was very help with finding me a car within the range I wanted To be in and working things out for me! The process was easy and fast! Ask for Franco!