Customer Testimonials
DO NOT PURCHASE A VEHICLE FROM THIS PLACE! They mislead on the price you are paying and add in exorbitant extra fees. We overpaid by almost $5,000 then what we thought we were paying. The contract with the breakdown of fees, etc makes no sense and I'm sure they make it confusing on purpose. The vehicle we purchased broke down after only 1 month and only a small portion of the repairs were covered under the warranty we purchased. Guess what? It's in the shop again! Not a reputable place -- stay away!!
This dealership is the WORST...I CAlled to checkout a car that they said they had...I looked on there page the car wasn't there...then I called n talk to Kenneth 2x when I called back to talk to him he wouldn't come to the phone therefore he was lying about the car n tried to give me car revolution 2 to look for the car but it was the same site....they dont sell alot because if u gotta lie to get people to your dealership beyond a lie there doing bad n there selling PIECE OF ... Read More DealerRater - Jun 14, 2026
Stop if you see my review just stop do not open the door of this place. I have a very long bad experience I can’t explain over the message but in short if this place is the last place to buy a car in whole USA still choose the Uber for transportation but don’t buy a car from this place. Thank you
Horrible experience, one of the sales man was nice enough to come to a 50/50 price for the vehicle but once it was brought to the manager the price went up $4000 and started talking about the disclaimer saying this and that but when I go to talk in person they don’t follow their disclaimer and start talking nonsense. Stay away unless you wanna waste more money
Shady and not honest about pricing. They advertise a price that is not honored. They are the epitome of “ Used car Salesman “ Both trucks I was interested in had to be jumped started due to dead battery. To the salesmen… instead of sitting at your desk all day on social media, go and start all the cars one per day so you might actually make a sale. Duh. How this place is in business is beyond me. They are in violation of New Jersey Consumers Fraud Protection Act. Yes there are laws in place to protect consumers against such practices.
Very reasonable! Customer service was super chill/nice. Music was Load, but had quite spots.
Very dishonest experience. They offered $61,000 for my trade-in, then the next day dropped it to $55,000 when I came in ready to buy — $6,000 difference overnight with no real explanation. They also ran my credit and took my information before giving final numbers. Information about the vehicle (condition and history) was not clearly disclosed. Do not deal with them. I will be filing complaints with the New Jersey Attorney General, New Jersey Division of Consumer Affairs, Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB), and posting reviews on Google, Yelp, and DealerRater.
Avoid this dealership at all cost pay attention to this review or suffer the consequences . This dealership is like no other said they did 150 point inspection meanwhile drove 2 miles down the road the change oil sensor came on. What conclusion would you draw then try to reach out to them. No answer no callbacks. These vehicles are all from auctions. They do no inspections. They will play games to get you the payment and then backload the fees it’s an absolute joke. They will have you upside down in no time on your loan stay away from this dealership ... Read More DealerRater - Mar 25, 2026
I live in town so I decided to give them the benefit of the doubt after reading the previous reviews. Sorry to say the majority of them were true and not in a good way. Typical bait and switch if you don't finance through them. They advertise their cars on auto trader and give two prices, one to finance and one of you pay cash ( est taxes and fees included). I was told by the sales manager that there is a disclaimer and they don't have to honor the price. The vehicle I was looking at was $31,000 to ... Read More DealerRater - Mar 16, 2026
Bought a van 11 months ago. The price went up 3k at signing. Sales manager Luis added almost 5k of useless protections which he made sound like it was included in the price. I cancelled a few days after getting the car. He told me that he was going to take care of it and 10 months later and many calls to the dealership. I called DOC and was able to cancel the protections. It's been almost 2 months and they stay haven't sent the refund to the bank. And everytime I call them I'm not able to speak with ... Read More DealerRater - Mar 11, 2026
Horrible, car is on the website and when you arrive they have an excuse that the vehicle is in service or had an issue. This is after speaking and making an appointment to see the vehicle, total waste of time and a real garbage dealership. Vehicles are all beat up and overpriced, the worst dealership I have ever experienced. JUST HORRIBLE! STAY AWAY! Thank me later.
How this dealer has the overall rating it has is beyond me. All I can do is parrot almost ALL of the comments already in the negative reviews. Shame on me for not reading them first. Lesson learned. Hopefully this will help someone avoid the waste of time that I experienced.
Worse experience. I bought a van from them at the end of March. Price went up $3000. Then they added almost $5000 of warranty and protection plans which I asked them to cancel (I have proof). I have call them so many times. Luis, the sales manager keeps telling me that he's going to take care of it. It's been 9 months and the bank still haven't received anything from them. He tells me that the protection plan can't be cancelled, but the company tells me that they never received a contract from them. So I never had the ... Read More DealerRater - Jan 5, 2026
I’m extremely disappointed with the way this dealership handled our purchase. The car was listed for sale, and someone had already put a deposit on it—but we were told that if we “hurried up and got there that day,” they would sell it to us instead. That should’ve been our first red flag.
The pricing was even worse. The vehicle was originally listed at $35,000, with a $4,000 down payment and $2,000 off for a damaged bumper—bringing the total to $29,000. Somehow that turned into over $41,000 financed. There were add-ons included that we specifically declined, like a GPS tracking service ... Read More DealerRater - Dec 8, 2025
Nice dealership. Friendly staff. A lot of added expenses in the final price but were willing to negotiate. Did not pick up my vehicle yet. So cant give a full review.
ABSOLUTELY THE WORST DEALER I HAVE EVER ENCOUNTERED.. CALLED ON A DODGE GRAND CARAVAN FOR $13K... GOT THERE .. DROVE IT. SEEMED GREAT.. UPON RETURNING TO DEALERSHIP.. NOTICED CRACKED WINDSHIELD.. BALD TIRES ( RISED OUR LIVES).. SAID THEY WOULD CORRECT IT.. SO WE LEFT A DEPOSITE OF 1K.. CALLED US A WEEK LATER SAID IT WAS READY.. WENT IN AND THE PRICE WAS UP TO 18K + NO TIRES .. SO OVER 19K.. I HAD OFFERED 17.5K.. THEY REFUSED.. DID NOT GET OUR DEP BACK FOR ABOUT 1 MONTH.. THEY (**%&*&(*&*^*&^*&^&(*&(*&*&^%%$%^*&) ... VERY NON TRANSPARENT.. TRIED TO ... Read More DealerRater - Dec 4, 2025
They advertised a car for $38,999. When I told them I would be paying cash, they jacked the price up to $44,282. Obviously, they use deceptive advertising to lure people in. I assume many of the 5-star ratings are from them, their friends and family. Steer clear of any dealer that uses deception to generate business.
Classic bait and switch . Over 15 vehicles in my budget and requirements . At the dealer I was told those were at a “different Lot!” I left a bit disappointed but checked on the website and saw 3 more were added in on the list. My inquiry was answered by. That’s the way we get you in but we have great vehicle but not at that price !! Poor way to do business . After reading other reviews , I see I’m not alone . Glad I didn’t get to the point of seeing a $3000 dealer fee added . I may have lost my Shhhh
Recibí un trato excepcional por parte de la vendedor Elisa Polanco, fue una chica muy amable y profesional, me ayudó en todo el proceso.
Elisa nos dió un muy buen servio es muy carismática y especialmente nos esplico todo con mucha pasiencia gracias
Very please with the service and everything was handled in a timely manner and custerservice was 100 percent
They asked LOT of MORE money if I pay cash. Car from 13,000 to pay over 20,000. Financing ~$8000 wanted an APR > 7% when I have a Credit Score of > 800 points
They did a classic bait and switch. Drove 45 minutes for a van that they claimed was in stock only to be told it’s not available. They show you other vehicles that are 10k more than advertised one. Unprofessional. When you call them it’s answered by people outside the US. Pass on this dealership.
No lo recomiendo son súper desordenados, perdí casi todo mi día y botaron mi licencia! Ahora me tengo que ir sin mi documento personal, súper mal servicio
Worst Nightmare Car Buying Experience – Dishonest and Avoid at All Costs!
I am writing this review to warn everyone to stay far away from this dealership. My experience here has been nothing short of a complete nightmare, full of dishonesty, distraction, and broken promises.
Deceptive Pricing and Sneaky Tactics
I agreed to a vehicle price of $36,000. I provided a substantial $15,000 down payment. Yet, when I finally reviewed my final paperwork, I discovered my loan was still $35,000. That means they effectively sold me the car for $39,000—$3,000 over the agreed-upon price!
This deceptive practice was facilitated by the finance manager, who rushed ... Read More DealerRater - Oct 7, 2025
I bought a SUV from them 2 month ago and 2wks after I had the car the battery and start went. I had to get a new battery and get the car towed to them. I got reburst for the battery but I feel I should of got reburst for both. 2wks after that the air condition stop working and I took it back and the mechanic spoke to me like i was crazy because the air was wrong. now it is 2 wks and the air went again. I spoke with a manager Sammy both times . the second time he was ... Read More DealerRater - Sep 29, 2025
Excellent customer service, quick response, very professional, attentive to details, exceeded expectations, highly recommend always
Costa was a real good advisor The process was very smooth. Thank you for your help.
Elisa was really great. Overall as a sales and also taking care of anything and everything that needed to be done for me to get my car approved. 100% approve
Car Revolution of Avenel in particulat Elisa was very friendly and easy to work with, painless experience.
Elisa was very patient and helped us through the whole process! Ten out of ten
They did good job. Much appreciate their service and would recommend them for my friends
Kostas was very professional and straightforward. Honest about the cars and the process from start to finish.
Very great service and great staff. Was showed the cars I wanted to see and saw others I would like. Will be back
Had the pleasure of working with Kostas. Showed us the vehicles we wanted to look at and let us test drive them all. Luis helped us make the buying process smooth! Great experience!
Great service !!! They were able to get my approved. The dealer is clean and they understood our needs
Elisa was super nice and the place offer the best prices for the cars they sell.
Worst Nightmare Car Buying Experience – Dishonest and Avoid at All Costs!
I am writing this review to warn everyone to stay far away from this dealership. My experience here has been nothing short of a complete nightmare, full of dishonesty, distraction, and broken promises.
Deceptive Pricing and Sneaky Tactics
I agreed to a vehicle price of $36,000. I provided a substantial $15,000 down payment. Yet, when I finally reviewed my final paperwork, I discovered my loan was still $35,000. That means they effectively sold me the car for $39,000—$3,000 over the agreed-upon price!
This deceptive practice was facilitated by the finance manager, who rushed ... Read More DealerRater - Jul 14, 2025
Good customer service had a great experience with Elisa and Eli. Happy to have come here and received what I wanted. Thank you.
Very clean and helpful. I test drove the vehicle. Everything was explained to me in simple terms
It’s good has a lot of great people and everyone love the big brown dog named Fendy.
Elisa was very attentive, everything was very clear about financing, recommend Car Revolution. Very Nice
We can’t be more satisfied with this dealership. They have the best prices in NJ. Definitely the customer service is another level as well. Elisa place and his partner Eli Jimenez are the best. They go above and beyond to help you to get the best deal that fits your pocket. Highly recommended!
Elisa was very friendly and knowledgeable staff was also amazing would absolutely recommend hundred percent!!!
I had a great experience working with Elisa and Samir to finance a new vehicle.
Good dealer they all help me to get my car and good monthly pay ….. good
The dealership is very nice, and it had great customer service. I was very satisfied with everything.
Grateful to Kostas for all the service provided How happy and comfortable I felt there They are a great team
Elissa was great and very professional/ organized… I will recommend her to anyone that need a vehicle
Elisa was great!!! She is pretty organize and professional. Will recommend her to anyone that need a vehicle .
Very good service, and sales rep (Elisa) was helpful and explained everything to detail and easy to understand
Very fast and nice, Kostas was extremely helpful. The service was generally great and the car was as described.
The process went very smoothly and the service was very good. I’m happy with the car
Kostas was Great! Very helpful and easy to communicate with. The team at EMG is knowledgeable and very friendly. Than you!
Very unprofessional and pretty bad dealership. They get you in the door and lie about pricing and make you wait for hours on end so they can confuse you and talk your head off as you are signing papers. They DO NOT check or even service their vehicles and when you call to ask about issues or repairs they beat around the bush and try not to repair at all. I’ve gotten a car from them and on the same day it gave me issues, after that my car has been back there for over a WEEK!! ATP I’... Read More DealerRater - May 12, 2025
The service was great very nice people. Everything went well and i am very happy with my experience.
Kostas was great very friendly, super helpful and d knowledgeable. I will definitely recommend to anyone
It was a bad visit. There was a manager who spoke in a loud and angry voice because I did not agree to the price he offered. The price of the car was $23,500. After negotiations, the price became approximately $28,400, an increase of approximately $4,900. There is also a car in the application that is not available and has been sold. Its price is appropriate for it to attract you to visit them. I will not repeat this visit again.
Yes great and fast service. Had a large variety of cars and trucks to choose from. Thanks 🙏
David help me to purchase my 2017 Camaro SS highly recommended to get a car for him
Thanks Kostas for excellent service I haved a great experience He is a good Sales Rep and help out
Kostas was a great sales rep and help out Good customer service and I haved a great experience
Elisa Polanco has a great customer service skill and worked hard to meet customers need. I enjoy the whole vehicle purchasing process with her. I will definitely love to come back in the future to buy the next vehicle for my company. God bless and lift you higher Elisa!
Agradecido con el servicio y atención recibida por parte de su equipo especialmente la vendedora que fue una chica excepcional, agradezco a Elisa Polanco por su buen servicio, son una gran familia ustedes
The service was excellent from start to finish. Everyone was helpful, professional, and very attentive. Highly recommended!
so I went to cover Revolution. I meant Samir. He was helpful and very knowledgeable. He helped me find the perfect car in my dreams thank you to him and car revolution definitely recommended.
I recently had an outstanding experience at Car Revolution, and I cannot recommend them enough! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. What really stood out to me was how non-pushy they were throughout the entire buying process. They genuinely listened to my needs and helped me find the perfect car without any pressure.
The deal I received was fair and transparent, something that can often be hard to come by in the car-buying world. I truly felt valued as a customer rather than just another sale. The staff went above and ... Read More DealerRater - Apr 16, 2025
I am very disturbed with the unprofessional that has been displayed with this dealer! I purchase a vehicle on Saturday only to find out by Tuesday the vehicle was not properly serviced before my purchase even after I inquired about the service. Then the service staff tried to insult my intelligence by saying the vehicle was serviced. The vehicle had literally had a of oil in it and sensors that lit up staying there were no fluids in the vehicle such as coolant and wiper fluid. I had to pay out of pocket to have oil put in the vehicle ... Read More DealerRater - Apr 16, 2025
Working with Manny Perez was amazing and easy. They made the process easy and pleasant.
I came to this dealership and was hoping they can get me approved and they did!!! They gave me the minimal downpayment as possible and helped me with the approval!!!
Bait and switch!! Hidden fees and additional equipment I did not want. Called before I went and spoke at length asking about out the door price, went up 10k when I got there. Then offered 3 different “deals” some of them intended to confuse, like ok we can take out the tax and you can pay that so now it’s down to ______. Except I’d still need to pay that tax…. AVOID THIS DEALERSHIP!
I hade a wonderful experience at car revolution Many helped and he was very helpful thanks to all you guys definitely will recommend
I bought my 2023 Lexus Gx460 here and Manny helped me from a-z!!! This dealership has great selection!
Bought a Nissan a few days ago, every went well until we got home and found out that we were overcharged by $500 for the ETCH fee which was agreed to be taken out as part of the deal. I contacted Louise the sales manger the next morning and he avoided it. It was late that night when we bought it, we got tired of waiting for document processing, we didn't check the docs before signing and never got any explanations on the fees breakdown apart from the selling price. I feel that they do it on purpose so we ... Read More DealerRater - Mar 14, 2025
STAY AWAY!!! Don’t expect to pay the same price as listed at carfax or anywhere else. On top of that several thousand dollars add ons which they will not discuss with you.
Purchased my dream vehicle, took a while to find a right car, low miles, my manual Scat Pack challenger. Thanks Benny and Alex for making it happen
Purchased beautiful Lexus from this place, worked with Samir and Alex, both been great, highly recommend
Make this very short
I went to buy my car from Jessie Roman at Car Revolution 885 US-1, Avenel, NJ 07001 and they made it seem like I was getting the best deal. However, what I didn't realize was that they secretly added several unnecessary charges without informing me. For example:
Key replacement warranty: $1,000 for a warranty lasting just one month, even though a new key and programming typically cost around $200.
Car etching: $500 for something that's already included by the manufacturer.
Fake theft recovery system: An additional $700.
"Flex protection": Another $700, which was essentially just a bad car wash ... Read More DealerRater - Jan 4, 2025
Bought a nice passenger van there - Thanks Mo and Alex, recommended. Good price, good financing - I’m happy
Gracias a car revolution y al vendedor Poul que me ayudó en mi compra de mi auto estoy muy satisfecho con el servicio que me dieron
Thank you for the customer service very happy with my Lexus rx I will keep you guys in mind for my next purchase
Had a great experience buying my mercedes benz cla they was able to get me in the car i wanted at a really good payment thanks Benny for taken the time to help me out
Beautiful experience, bought 2 vehicles here. Thanks Samir, always taking care of me. Highly recommended, ask for Sammy he will work with you
Had a great buying experience with Junior and Alex. Love my new 22 Challenger. Thank you Car Revolution!!!!
Clean and welcoming environment, courteous and kind reception desk. The sales rep (kostas) was easy to work with, not pushy but willing to accommodate your needs. Eli in finance was very enthusiastic to foster a great business relationship
I drove 2 hours to look at a vehicle that I was told was on the lot. When I got there the vehicle " went to auction " . Yes a bait and switch. Don't inquire about a vehicle from this dealer. Untruthful and shady...
I made an appointment to drive 2.5 hrs to look a vehicle they told me was on the lot. I get there and mysteriously it was sent back to the auction and they had no clue. Their attitude was like "oh wow i cannot believe this" No I'm sorry you drove all this way. You cannot get a "real" person on the phone everyone that answers are in a "call center" and no clue about inventory. DO BUY A CAR HERE.
This was our first visit to this dealer. Our salesman, Kostas, was very helpful and courteous. He made the experience as smooth as it could be.
Horrible, price will not be the same as advertised. Will add a whole bunch of unnecessary stuff on the contract that are optional. I brought a 2022 Subaru outback and they financed through Ally, another rip off. When trying to contact the dealership finance you will go through hoops. Need to get a case against them. Had to go through Ally to get optional charges off of contract and still do not know where my down payment went. Buyers beware!!
Just straight up deceives consumers with their listings at decent prices and then charging well over 3.5K dollars in extra xx, like theft protection, "certification", etching, "destination fees" despite being a used car dealer. This does not include the other fees that you might typically find at any used car dealer such as registration, taxes, etc. End of the day, a 20k vehicle becomes closer to 27k. Just downright pathetic, scummy business practices. Don't waste your time.
Sticker Price: $23,900
"Your bottom line will be $33,000"
(Estimated book value 23,800)
I have never ever heard of a dealer charging $10k in garbage fees over the estimated book value of the car. They were rude and unprofessional the entire time.
Walked out laughing. What a joke. Not even worth negotiating if you won't come to the table with a reasonable number
Also: Made an appointment, they had no clue who I was when I got there. The cars I was interested in weren't ready to be looked at or even moved out of the back of the ... Read More DealerRater - Jun 11, 2024
Horrible does not explain the optional charges that they apply that are not needed. Do get any gap contract, windshield protection etch service or the service that they try to suck you in with. You can get it way cheaper someplace else than this place. Buyers beware!! And share.
I didn't like the service, I went because they told me that the vehicle was available that I should go see it and when I went it wasn't there and they wanted to sell me another one, bad service.
Absolutely horrible. They have got to be one of the worst thieves in New Jersey, which is saying quite a lot about a used car salesman. Bait and switch, not listing the $7000 per vehicle fees they want to charge you, high-pressure sales, just downright deceitful .
Very unprofessional, bait switch is on the table with these guys always. Do not walk RUN form this delearship.
Lack of communication. I’ve called and emailed this dealership multiple times, and keep getting the same response: “our sales department is busy right now, they’ll call you back”. But they never do. It’s bizarre.
As a first-time auto buyer, I received a 'great' deal by a professional team. An auto Salesman Johnemy O, as well as the owner, exuberated hard work and patience...something we drivers all need on the road anyway. By Kippoo
The reviews tell the story. The advertised prices are meaningless. They tack on a bunch of nonsense fees. They completely wasited my time. Just awful! Stay clear!
Run away from this place!!!!! I went to buy a truck here first off I was priced$3000 over what it listed on car gurus. Either way I loved the vehicle so I continued anyway. During the deal my wife got Ill outside waiting for me and I had to leave. They pressured me into signing all kinds of papers but never a contract. Either way I wanted the truck left them a $1000 deposit and told them I would be back. Long story short my wife was really sick and had to be hospitalized. I emailed them 3 days later after diagnosis ... Read More DealerRater - Aug 20, 2023
Don't buy a used car from this place. They lure you in with low internet prices and then tack on over $2,000 in fabricated fees. I cannot emphasize enough that this dealership should not be trusted.